Legal
Last Updated: September 22, 2026
Flotive, Inc. (“Flotive,” “we,” “us,” or “our”) provides software and related services that help organizations manage permitting, regulatory, siting, compliance, and related infrastructure development workflows.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our websites, use our software and services, communicate with us, or otherwise interact with Flotive (collectively, the “Services”).
This Privacy Policy does not apply to personal information that we process solely on behalf of our business customers as described under Customer Data below, except as otherwise required by applicable law.
The personal information we collect depends on how you interact with Flotive.
We may collect information that you provide directly to us, including:
When you use our websites or Services, we and our service providers may automatically collect certain technical and usage information, including:
We may collect this information through cookies, logs, pixels, and similar technologies.
We may receive information from:
Our Services may, for example, use information from public records, government websites, public meetings, publicly available online sources, and third-party datasets to provide regulatory, permitting, siting, compliance, community, and other infrastructure-related information.
We may use personal information to:
We may also create aggregated, statistical, or de-identified information and use that information for analytics, research, security, product development, and other legitimate business purposes where permitted by law.
Organizations that use Flotive may submit information to the Services or direct us to collect or process information on their behalf (“Customer Data”).
When Flotive processes personal information contained in Customer Data on behalf of a customer, the customer generally determines the purposes and means of that processing, and Flotive processes the information according to the customer’s instructions and our agreement with that customer.
Flotive does not use Customer Data to train artificial intelligence or machine-learning models.
If you have questions about personal information that an organization has submitted to Flotive or asked Flotive to process, you should ordinarily contact that organization directly. We may refer requests concerning Customer Data to the relevant customer where appropriate.
Our processing of Customer Data may also be governed by contractual terms, including a data processing agreement, between Flotive and the applicable customer.
We may disclose personal information in the following circumstances.
We may disclose information to vendors and service providers that help us operate our business and provide the Services, such as providers of:
These providers process information for purposes related to the services they provide to Flotive.
If you use Flotive through an organization, information associated with your account and your activity within that organization’s workspace may be available to administrators and other authorized users of that organization.
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary for their services.
We may disclose information where we reasonably believe disclosure is necessary to:
Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, due diligence process, or similar corporate transaction.
We may disclose information when you or your organization directs us to do so, including through integrations or other third-party services you choose to use.
Flotive and our service providers may use cookies and similar technologies to operate our websites and Services, maintain sessions, remember preferences, understand how our websites and Services are used, improve performance, and maintain security.
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics may collect information such as your IP address, device and browser information, referring pages, pages visited, and interactions with our website through cookies and similar technologies.
Information collected through Google Analytics is processed in accordance with Google’s applicable terms and privacy practices.
You may be able to control or limit cookies through your browser settings and through controls made available by Google. Blocking certain cookies may affect the operation or functionality of our websites or Services.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain appropriate business and financial records, comply with legal and contractual obligations, resolve disputes, enforce agreements, and protect the security and integrity of our Services.
Retention periods may vary depending on the type of information and the context in which it was collected.
Customer Data is deleted within 90 days following termination or expiration of the applicable customer’s Services, unless a shorter period is required by contract or applicable law, or retention is required by law.
Deletion from backup systems may occur as part of our normal backup rotation and disaster-recovery processes.
We may retain aggregated or de-identified information that cannot reasonably be used to identify an individual.
Flotive uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encryption of data in transit and at rest, access controls, authentication mechanisms, logging and monitoring, endpoint security measures, and security practices relating to our infrastructure and software development processes.
No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Flotive is based in the United States. We and our service providers may process information in the United States and other countries where we or our service providers operate.
Privacy and data protection laws in these jurisdictions may differ from those in your jurisdiction.
Where applicable law requires specific safeguards for international transfers of personal information, we take appropriate steps to address those requirements.
Depending on where you live and the circumstances in which we process your information, you may have certain rights regarding your personal information.
These may include the right to:
These rights are not absolute and may be subject to exceptions under applicable law.
To exercise a privacy right, contact us using the information provided in the Contact Us section below. We may need to verify your identity before completing certain requests.
If we process your personal information solely on behalf of one of our customers, we may direct your request to that customer or assist the customer in responding to the request.
You may opt out of promotional emails from Flotive by using the unsubscribe mechanism contained in the communication or by contacting us.
Even if you opt out of promotional communications, we may continue to send transactional or administrative communications relating to your account, the Services, security matters, or our business relationship with you.
The Services are not designed to require users to provide highly sensitive personal information unless it is necessary for an authorized business purpose.
Please do not submit sensitive personal information to the Services unless you are authorized to do so and the information is appropriate and necessary for your use of the Services.
The Services are intended for businesses and professionals and are not directed to children.
We do not knowingly collect personal information directly from children under 13 through our websites or Services. If you believe that a child has provided personal information to us inappropriately, please contact us.
The Services may contain links to, integrate with, or allow users to access third-party websites, applications, datasets, or services.
This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review the privacy policies of third-party services before providing personal information to them.
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by applicable law, we may provide additional notice regarding material changes.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise a privacy right, please contact:
Flotive, Inc.
